Purchase a gift voucher
These conditions of sale are concluded on the one hand by the company WEB EFFECT - 797 690 500 R.C.S. NANTERRE, SAS with a capital of 3000 euros, located at 6, Boulevard des Sablons, 92200 Neuilly-sur-Seine, hereinafter referred to as "WEB EFFECT" and on the other hand, by any natural or legal person wishing to make a purchase via the website "www.turbines-rc.com" or "www.power-gliders.com" or "www.jphobby.eu" or "www.rc-effect.com" or "www.highendrc.eu" hereinafter referred to as "the buyer".
The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale.
Consequently, the consumer acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented within the merchant sites. The consumer has the right to save or edit these general conditions, it being specified that both the saving and the editing of this document are his sole responsibility. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for his personal use. As a consumer, the customer therefore has specific rights, which would be called into question in the event that the products or services acquired within the framework of the website were in fact related to his professional activity.
These conditions of sale shall prevail over any other general or specific conditions not expressly approved by WEB EFFECT. WEB EFFECT reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
This is an advanced leisure product and NOT a toy. It must be handled with caution and common sense and requires some basic skills in mechanics. Inability to handle this product safely and responsibly can cause wound or damage to the product or other property. This product is not intended for use by children without the direct supervision of an adult. Do not try to disassemble the product, use it with components incompatible or improve performance. This document contains safety, use and maintenance instructions. It is important to read and follow all instructions and warnings before assembly, adjustment, or use in order to handle it properly and to prevent damage or serious injury.
If you have any doubt about the assembly, the use or the security, thank you to join us: By email: email@example.com or by phone: +33 6 30 25 84 30
As a user of this product, it is your own responsibility to use it in a way that preserves your safety and that of other persons and in such a way as not to damage the product or cause material damages to others.
Instructions for model aircraft:
Instructions for Lithium-polymer or Lipo batteries:
These conditions of sale aim to define the contractual relationship between WEB EFFECT and the buyer and the conditions applicable to any purchase made through the merchant sites "www.rc-effect.com" or "www.turbines-rc.com " or "www.power-gliders.com" or "www.micro-fpv-racers" or "www.jphobby.eu".
In this sense, the consumer is deemed to accept without reservation all the provisions of these general conditions. No general or specific condition appearing in the documents sent or given by the consumer can be integrated into the present, since these documents would be incompatible with these general conditions.
The products and services offered are those listed in the catalog published on the WEB EFFECT website. These products are offered within the limits of available stocks. The essential characteristics of the products are indicated in the product sheet, generally containing a photograph of the product and indicating its particularities. The photographs illustrating, in support of the text, the products do not enter into the contractual field. If errors are introduced, in no case the responsibility of WEB EFFECT can not be engaged. The detailed product sheet is the only contractual source. Our suppliers may change the technical composition of the products without notice. WEB EFFECT is at any time entitled to update, improve its technical data sheets or withdraw its products and/or peripheral products from sale. The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered. The Buyer is expressly informed that WEB EFFECT is not the producer of the products presented within the framework of its site, within the meaning of Law L98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the manufacturer thereof may be sought by the Purchaser on the basis of the information appearing on the packaging of the said product.
This producer's liability applies to compensation for damage resulting from injury to person or property other than the defective product itself, in accordance with articles 1386-1 and following of the Civil Code.
The consequences of a defective product are not covered by warranty, only the product is guaranteed.
For customers from the European Union or outside the Euro zone connected to an account with a delivery address in the Euro zone, the prices applied to the order are the prices displayed including VAT in euros taking into account the VAT applicable to the country of delivery and on the day of the order; any change in the VAT rate may be passed on to the price of the products or services. The prices displayed before the connection are all taxes included with a VAT of 20%.
For customers from the European Union or outside the Euro zone connected to an account with a delivery address outside the Euro zone, the prices are displayed excluding VAT and their orders are invoiced excluding VAT.
Regarding deliveries to the United Kingdom, since January 1, 2021, BREXIT rules apply to imports. All orders over £135 (or the equivalent in another currency) excluding postage are invoiced exclusive of tax. VAT is added for all orders below this amount. This VAT is collected by the seller and remitted to the UK tax office.
For all orders invoiced excluding tax, you will be required to pay the taxes corresponding to that of the country of delivery at the time of receipt. The payment of local taxes is collected by the customs service or its representative and is the responsibility of the customer.
WEB EFFECT reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The online sale of the products and services presented on the website is offered to buyers worldwide with the exception of certain geographical areas or certain countries. The list of exclusions can be modified at any time. Excluded geographies or countries cannot be selected when creating customer accounts.
The buyer, who wishes to buy a product or service must:
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions. The validation of the Buyer under the order constitutes an electronic signature which has the value, between the parties, of a handwritten signature. Law n° 2000-230 of March 13, 2000 adapting the law of evidence to information technologies and relating to the electronic signature, article 1316-1 of the civil code, relating to the electronic signature. WEB EFFECT reserves the right to cancel or refuse any order from a Buyer with whom there is a dispute relating to the payment of a previous order.
The prices indicated in the basket include the costs of order processing, transport and delivery insofar as they take place in the geographical areas provided for above. The seller will communicate by e-mail confirmation of the registered order.
By creating your customer account you agree to join the loyalty program which involves the use of your contact data provided when creating your customer account and your purchase data in order to manage your participation in this program and Communicate information and benefits that you will benefit from as a participant. In accordance with European Regulation No. 2016/679/EU of April 27, 2016 on the protection of personal data and the amended "Informatique et Libertés" law of January 6, 1978, you have the right to access, rectify, deletion, portability, opposition and limitation of the processing of data concerning you as well as the right to communicate instructions on the fate of your data after your death. You can exercise your rights at any time by contacting us by email or through the contact section.
Loyalty points are automatically awarded to the buyer for each order of products giving rise to obtaining loyalty points. Only a few products and brands are not part of the program and do not earn loyalty points. The number of points acquired is linked to the amount of the order. The number of loyalty points acquired can be consulted at any time by the buyer in "my account" then "my loyalty points".
Loyalty points are validated and become usable when the status of the order becomes "delivered". Loyalty points are intended to be converted into loyalty discounts. The loyalty discount is an amount that can be deducted from an order made by the buyer on his account. Loyalty points used and converted into a loyalty discount are automatically deducted from the buyer's loyalty account.
Loyalty points are valid for 12 months from the date of obtaining and are therefore automatically canceled after this period if they have not been used by the buyer. Any return or refund of goods having given the right to loyalty points will result in the withdrawal of the number of loyalty points corresponding to the value of the returned goods. Loyalty points are associated with a single customer account and cannot be transferred to another buyer or even to another account of the same customer in the event that the customer has several accounts.
WEB EFFECT reserves the right to modify or cancel the Loyalty Program and the present conditions relating thereto and will inform the member of any modification by the means that it deems most appropriate (mail, emailing, updating of new general conditions on the website...).
The loyalty program is reserved for private buyers and does not apply to orders from companies and professional customers.
The buyer has a period of 15 days from the date of delivery of his order to exercise his right of withdrawal. To return the product to the seller for exchange or refund without penalty, with the exception of return costs, the buyer must return the product(s) in their packaging in perfect condition, without undue delay and, at the latest, within the fourteen days following the communication of its decision to retract. It is essential that you contact us for our return instructions and a return number before sending any products back to us. Any product returned without a return number will be systematically returned. Please refer to the "Returns" section of this document.
Manufacturing on request: Products subject to manufacturing at the request of a customer or custom manufacturing are not subject to the right of withdrawal and cannot be refunded.v
The price is payable when ordering, except in cases specifically determined between WEB EFFECT and the buyer. Payments can be made by Paypal, by credit card or bank wire payments. Payments made by credit card will be made through the secure intermediary Paypal or via the secure payment system Mollie, only for payments in euros or depending on availability, the secure ATOS system which uses the SSL (Secure Socket Layer) protocol. and hosted on the Société Générale bank website, so that the information transmitted is encrypted by software and no third party can read it during transport on the network. The possibility of paying in 3 installments free of charge is also offered to you if you are a French customer and use a French credit card. You can also select payment by bank transfer or check. However, the processing of these two means of payment takes longer because the products ordered, which will be reserved for you at the time of your order, can only be shipped after receipt and collection of your transfer or check. Payments can also be made by cash on delivery (at the customer's request - charges will be applied - contact us) and in cash in the case of hand delivery and by appointment only. An invoice is available for free download to the buyer's account.
In the event of sale to professionals: In accordance with articles 441-6 c. com. and D. 441-5 c. com., any late payment automatically entails, in addition to late payment penalties corresponding to three times the legal interest rate, an obligation for the debtor to pay a fixed compensation of €40 for recovery costs. Additional compensation may be claimed, with supporting documentation, when the recovery costs incurred exceed the amount of the fixed compensation.
Deliveries are made to the address indicated in the order form. Any shipment outside the agreed geographical area may result in an additional shipping cost, which WEB EFFECT undertakes to notify in advance to the buyer by email or telephone. The risks are borne by the buyer from the moment the products have left their storage location. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery. Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
Packages are generally prepared and shipped the same day or no later than 24 hours after receipt of your payment. For France, the delivery time after shipment is usually 2 working days, but may vary depending on the shipping method. We also ship your orders on Saturday morning. Except in special cases, the products are stored in mainland France.
The standard shipping method is, depending on the case, the tracked letter or the tracked Colissimo, delivered with or without signature. If you would like a signature delivery or a faster shipping method like Chronopost, an additional cost applies, please contact us.
For orders destined abroad, we use, depending on the case, either the European Priority Letter or Colissimo with international tracking. The Chronopost service can also sometimes be used on request.
Note that the international tracked Colissimo service or other tracked shipping methods will always be offered and that the choice of an untracked shipping method engages the customer's responsibility: we cannot be held responsible in the event of significant delays. or loss.
Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to combine your purchases into a single order. We cannot group two separate orders and you will have to pay shipping costs for each of them. Your package is shipped at your own risk, special care is taken with packages containing fragile products.
All products shipped with the “Tracked Mail” service are packaged in a bubble envelope for maximum protection. Products shipped with the “Followed Letter” service are packaged in boxes or envelopes corresponding to this service and cannot exceed 3cm in thickness. Products shipped with the “Colissimo” service are packaged in a cardboard box. Products shipped with the “Chronopost” service are packaged in a cardboard box or envelope depending on the format of the product.
The names of the carriers are given for information purposes only but generally correspond to the carrier used for the delivery of the products ordered. We reserve the right to select a carrier with identical service characteristics, particularly when the ordered product is delivered from our warehouse located in England.!!WARNING!! NO RESERVE = NO RECOURSE : Please check in detail and in the presence of the deliverer the contents of your package (open the package). In case of damage observed, write specific and detailed reserves on the delivery note given to the deliverer ("damaged package" will not suffice). No recourse will be possible if this is not done on delivery.
Some products may be offered to you for pre-order. This is generally the case for highly anticipated new products for which the quantity of products manufactured or delivered is identified as lower than demand. Pre-ordering allows you to reserve the products and guarantee the fastest possible delivery. Delivery dates are updated regularly but are provided for information purposes only because the manufacturers of these products may change their availability dates at any time.
Articles are offered to you On order. These are generally items made to order or made to measure, or items for which demand is rarer. We can provide you with estimated delivery times upon simple request when they are not indicated on the site. Apart from a few exceptions, such as special or tailor-made products, these deadlines generally do not exceed one week to twenty days. Items with longer lead times are indicated as "Out of Stock" and cannot be ordered.
Note that items available "On order" can become "Available" again and vice versa. Items that were displayed "On order" can therefore sometimes become available and in stock again.
We carries only the top-quality products from leading brands in the radio control industry. We test hundreds of RC products and accessories before they are ever offered for sale on our website. Even when offering only top quality products, we know that there is the chance of an occasional defect or product issue. To that end, our manufacturers warrant that all products will be free from defects and be fully functional for 30 days from the time of purchase or delivery.
Please read the following warranty guidelines and restrictions carefully BEFORE you purchase:
Product Warranty Does Not Cover Aircraft Which Have Been Flown – Due to the complex nature of the RC hobby and the literally unlimited number of factors which can lead to flight mishaps, our manufacturers DO NOT offer a warranty on aircraft that have been flown. It is imperative that you perform all necessary pre-flight checks before flying your aircraft for the first time.
Product Warranty Does Not Cover Modified Products – Modifying the product in any way voids the warranty offered by our manufacturers. This includes painting, gluing, cutting, soldering, modifying electrical connectors on Motors / ESCs / Batteries, or modifying an aircraft airframe. If you attempt to return a product which has been modified, your warranty claim will be denied, and the product will be returned at your expense.
We Reserve The Right To Provide Replacement Parts - If you have purchased a product and discover a defective part(s), we will provide the part or parts necessary to correct the issue and bring your model to working condition. We will not provide a replacement model in the event of a defective part(s). If the part you need is out of stock or unavailable as a spare part, we will provide a suitable replacement or special order the part from the manufacturer. Be sure to check the functionality and condition of all parts before assembling and gluing your model, so parts replacement is possible. The customer is responsible for installing any and all replacement parts.
Manufacturers Require Evidence Of Warranty Defect – If you discover a product issue you will be required to provide photo and/or video evidence of the issue. We know this can be a bit inconvenient, however, this is a requirement of our manufacturers and will help ensure the timely processing of your warranty claim. For higher value items or more complex warranty cases, you will be required to return the product before a warranty claim will be authorized.
Certain “Fit And Finish” Imperfections Are Not Covered By Warranty – Small areas of missing paint, paint over-spray, chipped decals, imperfect decal application, hairline cracks in fiberglass, slight warp in foam surfaces, small wrinkles in foam surfaces, gaps in between foam beads, slight gaps between assembled balsa or foam pieces, and minor dents or dings in the foam surface will not affect the performance of the model and, therefore, are not covered by our manufacturer’s warranty. If you are unhappy with the fit and finish of your model, please keep all parts new and unassembled, keep all packaging, and contact us to obtain a return merchandise authorization (RMA). Items returned without an RMA will be returned to the customer at their expense.
Electronic Part and Accessory Warranties Do Not Cover Loss Of products – Customer installed electronic products such as aircraft gyros, electronic speed controls, EDF power systems, LiPo batteries, receivers, and servos are covered by the standard Motion RC warranty. However, the warranty of these electronic products does not extend to the model in which the product was installed. Therefore, if the electronic part fails and results in the loss or damage of your aircraft, boat, or vehicle, only the electronic part will be eligible for warranty repair / replacement.
Clearance and Open Box Items or "Crash & Dent sale" Are NOT Covered By Warranty - All such items are sold "AS IS" and are not covered by our warranty. Please read the product condition description carefully before purchasing these items.
Warranties are Non-Transferable - Our warranty is for the original purchaser only. If the original purchaser sells an item to another party, the warranty does not transfer to the new buyer.
If you have any questions about our warranty policy, please contact us, our team we will be happy to assist you.
The legal guarantee of conformity applies independently of any commercial guarantee that may be granted.
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.
In the event of non-conformity of a product sold, the customer has the legal deadline to return it to WEB EFFECT who will exchange it or reimburse it. All complaints, requests for exchange or refund must be made by contacting our consumer service under the “contact us” section. Reimbursement or exchange of a product can only be made after receipt of the defective product by WEB EFFECT. Return costs must be paid by the customer and will be reimbursed by WEB EFFECT after receipt of the product and validation of its defect.
For the warranty to be valid, the product must have been used under normal operating conditions. The warranty does not apply when the product has been used other than for which it was designed to be used. For example, the motors or controllers are intended for recreational modeling use and short periods of continuous use.
It also does not apply to the repair of damage resulting from a cause external to the device (for example an accident, shock, lightning, storm, the presence of water , (and more generally any foreign bodies in the device, current fluctuation, oxidation, etc.), installation or connection not in compliance with the manufacturer's specifications or requirements, use with elements other than those originally supplied, use harmful to the good conservation of the product, professional use, the use of unsuitable peripherals, accessories or consumables, or even devices disassembled or modified.
Any intervention by the After-Sales Service will be invoiced if the faulty operation is due to normal wear and tear of the item, negligence, adjustment or use error or lack of maintenance on the part of the owner.
The consequences of a defective product are not covered by warranty, only the product is guaranteed.
The materials sold are only intended for individuals. Consequently, WEB EFFECT cannot be held responsible for the direct or indirect consequences linked to the use of the material in the context of a professional activity.
We only offer quality products from leading brands in the industry. We test hundreds of RC products and accessories before they are offered for sale on our website. Even when we offer only premium quality products, we understand that there is an occasional risk of product defects or problems. To this end, our manufacturers guarantee that all products will be free from defects and fully functional for 30 days from the date of purchase or delivery.
Please read the following warranty guidelines and restrictions carefully before purchasing:
Warranty does not cover airplanes that have been flown - Due to the complex nature of the RC hobby and the literally unlimited number of factors that can lead to flying accidents, our manufacturers do not offer a warranty on airplanes that have been flown. It is imperative that you complete all necessary pre-flight checks before flying your aircraft for the first time.
The product warranty does not cover modified products - Modifying the product in any way voids the warranty offered by our manufacturers. This includes painting, gluing, cutting, soldering, modifying electrical connectors on motors/controllers/batteries or modifying an airframe. If you attempt to return a product that has been modified, your warranty claim will be denied and the product will be returned at your expense.
We reserve the right to supply replacement parts - If you have purchased a product and discover a defective part or parts, we will supply the part or parts necessary to correct the problem and restore your model to working order. We will not provide a replacement model in the event of defective part(s). If the part you need is out of stock or unavailable as a spare, we will supply a suitable replacement or special order the part from the manufacturer. Be sure to check the functionality and condition of all parts before assembling and gluing your model, so that part replacement is possible. The customer is responsible for the installation of all replacement parts.
Manufacturers require proof of warranty defect - If you discover a product problem, you will need to provide photo and/or video proof of the problem. We know this can be a bit inconvenient, however, it is a requirement of our manufacturers and will help ensure your warranty claim is processed quickly. For higher value items or more complex warranty cases, you will need to return the product to us before a warranty claim will be authorised. Contact us before making any product return to obtain an authorization and a return number as well as our instructions for making it. Items returned without prior authorization will be returned to the customer at their expense.
Certain “fit and finish” imperfections are not covered under warranty – Small areas of missing paint, overspray of paint, peeling decals, imperfect application of decals, slight cracks in fiberglass, slight warping of plastic surfaces, foam, small "wrinkles" in the foam surfaces, gaps between foam beads, slight gaps between assembled balsa or foam pieces, and dents or other minor defects in the foam surface that will not affect performance of the model and are therefore not covered by our manufacturer's warranty. If you are not satisfied with the fit and finish of your model, please keep all new and unassembled parts, save all packaging, and contact us for a Return Merchandise Authorization and Number. Items returned without prior authorization will be returned to the customer at their expense.
Electronic parts and accessory warranties do not cover product loss - Customer-installed electronic products such as aircraft gyroscopes, controllers, electric or kerosene turbine systems, LiPo batteries, receivers and Servos are covered by Motion RC's standard warranty. However, the warranty for these electronic products does not extend to the model in which the product was installed. Therefore, if the electronic part fails and results in loss or damage to your aircraft, boat or vehicle, only the electronic part will be eligible for warranty repair/replacement.
Clearance or "damaged and repaired" items are not covered by warranty - All such items are sold "AS IS" and are not covered by our warranty. Please read the item description carefully
The procedures for exercising the legal guarantee are provided for in Articles L. 217-4 to L. 217-12 of the Consumer Code (legal guarantee of conformity):
Article L.217-4: The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
Article L.217-5: The property complies with the contract:
1° If it is specific to the use usually expected of a similar item and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public declarations made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.
Article L.217-7: Lack of conformity which appears within a period of twenty four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. The seller can fight this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.
Article L.217-9: In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good.
However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is manifestly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.
Article L.217-10: If the repair and replacement of the good are impossible, the buyer can return the good and have the price refunded or keep the good and have part of the price refunded.
The same faculty is open to him:
1° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month of the buyer's complaint;
2° Or if this solution cannot be done without major inconvenience for him taking into account the nature of the property and the use he is seeking.
Please contact us by email or telephone before making any return. No returns should be made without first obtaining a returns number. Products received without a return number will be systematically returned at the expense of their owners. Returned products must be well protected and sent with a shipping method that offers tracking capability and preferably with insurance covering the value of the product. Returned packages travel under the responsibility of the customer. Products lost, damaged or soiled or returned incomplete will not be refunded or replaced.
Refunds, full or partial, will be made after receipt and verification of the products returned to WEB EFFECT. The refund will be made by the same means of payment and in the same name or company name as that used by the customer when ordering.
Products worn by the person, such as immersion glasses, headsets, etc. cannot be returned or exchanged.
It is essential to contact us for our returns instructions and a returns number before returning any products to us. Any product returned without a return number will be systematically returned.
The only return address is WEB EFFECT (Returns), 5 rue Jean Carbon, 52400 Bourbonne-les-Bains, France, France. Please indicate your returns number and attach a copy of your invoice.
The customer is expressly informed that the company WEB EFFECT is not the producer of the products presented on the website, within the meaning of law n°98-389 of May 19, 1998 and relating to liability for defective products. . Consequently, in the event of damage caused to a person or property by a defect in the product, only the liability of the producer of the product can be sought.
The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing. Buyers may object to the disclosure of their details by notifying WEB EFFECT. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978. In accordance with the law, our websites and our databases are declared compliant and officially registered with the CNIL under number 1730475 v 0.
Le site est hébergé par la société OVH :
SAS au capital de 10 174 560 €
RCS Lille Métropole 424 761 419 00045
OVH SAS est une filiale de la société OVH Groupe SA, société immatriculée au RCS de Lille sous le numéro 537 407 926 sise 2, rue Kellermann, 59100 Roubaix.
WEB EFFECT will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. WEB EFFECT's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
These conditions of online sale are subject to French law.
As of 01/09/2016, Regulation (EU) No. 524/2013 relating to “Online resolution of consumer disputes” comes into force. This regulation, called ODR (Online Dispute Resolution), aims to introduce an independent, impartial, transparent, efficient, rapid and fair extrajudicial procedure for the settlement of disputes arising from the online sale of goods or services between different EU countries. .
This platform, called ODR (online dispute resolution), is accessible free of charge on the internet at this address: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
The responsibility of the company WEB EFFECT cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code. Are considered as cases of force majeure or exceptional events by law the LOCK-OUT, strike, total or partial work stoppage at WEB EFFECT or at its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, etc. WEB EFFECT is released from all liability upon delivery. The seller will keep the Buyer informed in a timely manner of the cases and events listed above.
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law. Failing an amicable resolution, the dispute will be brought before the Commercial Court of Nanterre - France.